Privacy Policy

At Sobapps, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact information (email, phone number, address)
• Company name and business information
• Payment and billing information
• Professional credentials and work history (for career applications)
• Communication preferences

Technical Information

• IP address and browser type
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process transactions and send related information
• To communicate with you about projects, updates, and support
• To improve our website and services
• To send marketing communications (with your consent)
• To comply with legal obligations
• To detect and prevent fraud or security issues
• To analyze usage patterns and optimize user experience

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our business
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Secure development practices for blockchain and crypto solutions

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Types of cookies we use include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related data may be retained for the duration of the project and for a reasonable period thereafter for legal and business purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your information.

12. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict processing, and port your data, as well as the right to object to processing.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@sobapps.tech
• Phone: (551)-236-3240
• Address: 1300 Center Avenue, Fresno, California, United States

15. Blockchain and Cryptocurrency Data

Given our specialization in blockchain and cryptocurrency development, we handle specific types of data:

Blockchain-Related Information

• Wallet Addresses: We may collect public wallet addresses for testing and development purposes. We never request or store private keys or seed phrases
• Transaction Data: Public blockchain transaction data may be analyzed for development and testing purposes
• Smart Contract Code: Client smart contract code is treated as confidential and protected accordingly
• API Keys: Third-party API keys provided for integrations are encrypted and stored securely

Trading Platform Data

• For trading platform development, we may process test trading data and user information in development environments
• Production trading data remains under client control and is not accessed by Sobapps without explicit authorization
• KYC/AML data collected through platforms we develop is processed according to client specifications and applicable regulations

16. Security Measures for Blockchain Projects

We implement enhanced security measures for blockchain and cryptocurrency projects:

• Code Security: All smart contract code undergoes internal security review and testing
• Access Controls: Multi-factor authentication and role-based access for development environments
• Secure Development: Use of hardware security modules (HSMs) for key management when applicable
• Network Isolation: Separate development, testing, and production environments
• Audit Trails: Comprehensive logging of all access to sensitive systems and data
• Incident Response: Established procedures for responding to security incidents
• Regular Updates: Continuous monitoring and updating of security protocols

17. Employee and Contractor Privacy

For individuals applying for positions or working with Sobapps:

• We collect professional information including resumes, portfolios, and work samples
• Background checks may be conducted with your consent for certain positions
• Employee data is protected and used only for employment-related purposes
• Contractors agree to confidentiality terms protecting client information
• Performance data and project contributions may be used for internal evaluation

18. Client Project Data

For active development projects:

• Project Information: Technical specifications, requirements, and project documentation are kept confidential
• Source Code: Client source code is protected with strict access controls limited to assigned team members
• Test Data: Test environments use anonymized or synthetic data whenever possible
• Communication Records: Project communications are retained for the duration of the project and a reasonable period thereafter
• Version Control: Code repositories are secured with encryption and access logging

19. Marketing and Communications

We may use your information for marketing purposes:

• Newsletter subscriptions for blockchain and technology updates
• Announcements about new services and capabilities
• Invitations to webinars, events, and educational content
• Case studies and success stories (with client approval)
• You can opt-out of marketing communications at any time using the unsubscribe link

20. Analytics and Performance Monitoring

We use various analytics tools to improve our services:

• Website Analytics: Google Analytics and similar tools track website usage patterns
• Performance Monitoring: Application performance monitoring for services we host
• Error Tracking: Automated error reporting to identify and fix issues quickly
• User Behavior: Analysis of how users interact with our website to improve user experience
• Analytics data is aggregated and anonymized where possible

21. Vendor and Partner Information

We work with various vendors and partners:

• Cloud Providers: AWS, Google Cloud, or other infrastructure providers for hosting
• Development Tools: GitHub, GitLab, or similar platforms for code management
• Communication Tools: Slack, Discord, or email services for team communication
• Payment Processors: Secure payment gateways for processing transactions
• Blockchain Networks: Ethereum, Binance Smart Chain, Polygon, and other blockchain networks
• All vendors are vetted for security and privacy compliance

22. Data Breach Notification

In the event of a data breach:

• We will investigate and assess the scope and impact of the breach
• Affected individuals will be notified within 72 hours of discovery when required by law
• We will provide information about the nature of the breach and steps being taken
• Recommendations for protective measures will be communicated to affected parties
• Regulatory authorities will be notified as required by applicable laws

23. Privacy by Design

We incorporate privacy considerations into our development process:

• Data minimization: collecting only necessary information
• Purpose limitation: using data only for specified purposes
• Storage limitation: retaining data only as long as necessary
• Accuracy: ensuring data is accurate and up-to-date
• Integrity and confidentiality: protecting data with appropriate security measures

24. Cross-Border Data Transfers

As a global technology company:

• We may transfer data to team members and contractors in different countries
• Standard contractual clauses are used for transfers outside the US
• Data processing agreements are in place with international team members
• We comply with applicable data transfer regulations including GDPR and CCPA
• Clients can request information about where their data is processed

25. Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals without human oversight.

26. Privacy Training

All Sobapps team members receive training on:

• Data protection principles and best practices
• Handling of confidential and sensitive information
• Security protocols and incident response procedures
• Compliance with privacy regulations (GDPR, CCPA, etc.)
• Specific requirements for blockchain and cryptocurrency projects

27. Research and Development

We may use aggregated, anonymized data for:

• Research into blockchain technology and cryptocurrency trends
• Development of new tools and methodologies
• Industry reports and whitepapers
• Improving our development processes and capabilities
• No personally identifiable information is used in research publications

28. Compliance and Certifications

Sobapps maintains compliance with:

• General Data Protection Regulation (GDPR) for EU clients
• California Consumer Privacy Act (CCPA) for California residents
• Industry best practices for software development security
• Blockchain-specific security standards and guidelines
• Regular security audits and assessments

29. Privacy Officer

We have designated a privacy officer responsible for:

• Overseeing privacy compliance and data protection practices
• Handling privacy-related inquiries and complaints
• Coordinating responses to data subject requests
• Ensuring ongoing compliance with privacy regulations
• Contact our privacy officer at: privacy@sobapps.tech

30. Updates and Notifications

We will notify you of material changes to this Privacy Policy through:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications for users of our platforms
• Updates to the "Last Updated" date at the top of this policy

31. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. For certain processing activities, we may request explicit consent, which you can withdraw at any time.